Shipping & Return Policy

Shipping Policy

Order Processing:

All orders are processed within 2-7 business days. Please note that processing times may vary during peak periods.

Domestic Shipping:

Once processed, domestic orders are typically delivered within 3-5 business days.

International Shipping:

International orders may take 7-14 business days, depending on the destination and local customs procedures.

Shipping Rates:

Shipping charges are calculated at checkout based on the destination and the weight of your order.

Tracking:

When your order ships, you will receive a confirmation email with tracking information so you can monitor its progress.

Delays:

While we work hard to ensure timely delivery, occasional delays may occur due to high order volumes or unforeseen circumstances.

Return Policy

Our Commitment:
Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility:

Items must be returned within 30 days of the original purchase date.
Returned products must be in their original, unused condition with all tags attached.

How to Return or Exchange:

To initiate a return or exchange, please email our customer service team at shopsupport@ourcountryourchoice.com with your order number and the reason for your return.
For exchanges, please include your preference for the replacement item.

Refunds:

Once your return is received and inspected, we will notify you via email regarding your refund status. Refunds will be processed to the original method of payment.
Please allow several business days for the refund to reflect on your account.

Non-Returnable Items:

Personalized or custom-made products are not eligible for return unless they are defective.

Return Shipping Costs:

Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect.

We reserve the right to refuse returns that do not meet these conditions. If you have any questions about our shipping or return policies, please contact us at shopsupport@ourcountryourchoice.com.

Thank you for supporting Our Country Our Choice.